Privacy Policy

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The data collected through a contact request are intended exclusively for the use of Melmequer, with privacy and protection of the data registered by users being guaranteed.


GOAL

Melmequer, as the entity responsible for the processing of personal data provided to it, in accordance with Regulation (EU) 2016/679, of the European Parliament and of the Council, of 27 April 2016, normally referred to as General Regulation for Protection of Data (RGPD) and other applicable national and community legislation, has adopted the Privacy Protection Policy for Personal Data, disclosed in this document, which establishes how it collects, stores and handles Personal Data, ensuring its confidentiality and security.

This Personal Data Privacy Policy applies to all personal information collected, processed and stored by Melmequer through the various existing forms and channels.

The user, when accessing the contact form, should be aware of this Privacy Policy on Personal Data and the Terms and Conditions of use and provision of services by Melmequer.


PRINCIPLES OF DATA PROTECTION AND PRIVACY

The processing operations carried out by Melmequer comply with the fundamental principles of data protection and privacy, which ensure the proper functioning of processes, trust with customers and partners: lawfulness, impartiality and transparency, limitation of purposes, data minimization, accuracy, limitation of conservation, integrity, confidentiality and transmission.


FUNDAMENTALS OF LEGAL

Melmequer ensures that all personal data are treated in a lawful manner, that is, in strict respect for the legal basis imposed by the RGPD. There is this legality basis, when there is at least one of the following situations: The data subject has given his consent for one or more purposes that require it; to fulfill a legal obligation to which the controller is subject; for the defense of vital interests of the data subject; for the exercise of functions of public interest or public authority; for the legitimate interests of the controller.


PURPOSE OF TREATMENT

In order to provide a more personalized service, the Melmequer website uses cookies to collect and store information. A cookie is a small information file, which is placed on the user's device (eg PC, mobile phone) and which stores the user's preferences regarding the use of the website, customizing their experience, so that it is not necessary to reconfigure the website. website every time you visit it.

  1. Dealing with and responding to product requests, information and complaints;
  2. Receiving spontaneous applications and recruitment processes;
  3. Improve the browsing experience on the Melmequer website (cookies);
  4. Provide information on products and promotions of Melmequer and its partners, sending newsletters;
  5. Conduct customer satisfaction surveys;
  6. Manage the relationship with the customer;

(For the purposes referred to in numbers 1 and 2, the Holder's consent is not required, in accordance with paragraph b) of paragraph 1 of article 6 of the RGPD)


COOKIES POLICY

In order to provide a more personalized service, the Melmequer website uses cookies to collect and store information. A cookie is a small information file, which is placed on the user's device (eg PC, mobile phone) and which stores the user's preferences regarding the use of the website, customizing their experience, so that it is not necessary to reconfigure the website. website every time you visit it.

You can modify your browser settings to block or delete cookies or to notify you whenever a new cookie is stored on your computer, and in this way you can decide whether to accept or refuse it. If you choose to block or eliminate our cookies, you may not be able to access all of our services and may have an effect on the performance of our website on your system. You can find more information regarding the configuration of each type of browser (eg. Firefox, Chrome, Explorer, Opera) on the respective institutional websites.


CONSENT

Personal Data, transmitted by the holder, may require his express consent, according to the purpose for which they are intended. In these cases, consent is given in a free, specific, informed and explicit way by the holder, in each of the different means of interaction with Melmequer.

At any time, the data subject may request the withdrawal of any of the consents for the respective processing. Withdrawal can be made by filling out the appropriate form and sent to the email geral@melmequer.com. The withdrawal of consent, in relation to a given processing of personal data, does not compromise the lawfulness of the processing already carried out based on that consent.


PROTECTION AND SECURITY

Melmequer undertakes to adopt administrative, technical, physical and organizational measures to ensure the security, integrity and privacy of the holders' personal data, appropriate to the risk of each treatment and consistent with practices established in the European Union. These measures apply to protect personal data against its disclosure, misuse, unauthorized access or loss, alteration or destruction, as well as any other form of unlawful processing.

Partners and subcontractors, who have access to personal data, are obliged to adopt the security, organizational and technical measures and protocols necessary for the protection of such data.

The holder guarantees that the personal data he provides are true and accurate and undertakes to notify any changes to them. Any damage caused to Melmequer, or to any third party, by providing erroneous, inaccurate or incomplete information on the registration forms, will be the sole responsibility of the person who introduced or provided it.


TRANSMISSION TO THIRD PARTIES

The provision of information or the provision of services by Melmquer may eventually imply the transmission or access to personal data by partners and subcontractors. Melmequer guarantees that it will only resort to entities that present sufficient guarantees for the execution of appropriate technical and organizational measures, so that the treatment ensures compliance with the applicable legislation.

The data provided can also be transferred to official entities in compliance with legal obligations.

Melmequer only transfers personal data to entities located in a country outside the EU, in compliance with legal obligations or if compliance with national and EU legal standards is guaranteed.

Melmequer does not sell, buy or, in any way, sell personal data.


HYPERLINKS

On its website, Melmequer may include links to other websites or resources managed by third parties, including its partners.

Melmequer does not assume responsibility for the content, veracity, availability and privacy practices of these websites or external resources. It does not accept, nor is it responsible, directly or indirectly, for damages, losses or infringements caused, or presumably caused by, or related to, the use of these websites or external resources.


HOLDERS' RIGHTS

Data protection legislation gives the data subject the right to information about the purposes and treatment for which their data are intended, and also to access, rectify, delete, limit the processing, as well as the portability of their data and , also, to oppose automated individual decisions. To exercise the rights described above, the holder must contact the Melmequer Data Protection Officer via email geral@melmequer.com .


PERIOD FOR STORAGE OF PERSONAL DATA

The holder may also file a complaint with the competent national supervisory authority.

Whenever there is no specific legal requirement, Personal Data will only be kept for the time strictly necessary to fulfill the purposes for which they are intended. The period of time for which data is kept depends on the purpose for which the information is processed.


CONTACTS

The holder can contact us for questions about the application of the General Data Protection Regulation by Melmequer, through the email geral@melmequer.com , or by mail to:

RUA NOVA DOS CAPUCHOS N.2A
7960-453 VILA DE FRADES
VIDIGUEIRA, PORTUGAL


PRIVACY POLICY CHANGES

In order to ensure the suitability of the document, Melmequer may change this Privacy Policy at any time, without prior notice and with immediate effect. These changes will be properly publicized on the website and, if necessary, the renewal of knowledge and consent will be requested.

This Privacy Policy was updated on December 5, 2018.