Privacy Policy

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The data collected through the contact request are intended exclusively for the use of Melmequer, guaranteeing the privacy and protection of data registered by users.


Melmequer, as the entity responsible for the processing of personal data provided to it, in accordance with Regulation (EU) 2016/679, of the European Parliament and of the Council, of 27 April 2016, normally referred to as the General Regulation for the Protection (RGPD) and other applicable national and community legislation, has adopted the Personal Data Privacy Protection Policy, disclosed in this document, which establishes how it collects, stores and processes Personal Data, ensuring its confidentiality and security.

This Personal Data Privacy Policy applies to all personal information collected, processed and stored by Melmequer, through the various existing forms and channels.

The user, when accessing the contact form, must be aware of this Personal Data Privacy Policy and the Terms and Conditions of use and provision of Melmequer services.


The processing operations carried out by Melmequer comply with the fundamental principles of data protection and privacy, which guarantee the smooth functioning of processes, trust with customers and partners: lawfulness, impartiality and transparency, limitation of purposes, minimization of data, accuracy, limitation of storage, completeness, confidentiality and transmission.


Melmequer ensures that all personal data is processed lawfully, that is, in strict respect for the grounds of lawfulness imposed by the RGPD. This legal basis exists when at least one of the following situations occurs: The data subject has given his consent for one or more purposes that require it; for the fulfillment of a legal obligation to which the controller is subject; for the defense of vital interests of the data subject; for the exercise of functions of public interest or public authority; for the legitimate interests of the controller.


In order to provide a more personalized service, the Melmequer website uses cookies to collect and store information. A cookie is a small information file, which is placed on the user's device (eg PC, mobile phone) and which saves the user's preferences regarding the use of the website, personalizing their experience, so that it is not necessary to reconfigure the website each time you visit it.

  1. Process and respond to product requests, information and complaints;
  2. Receive spontaneous applications and recruitment processes;
  3. Improve the browsing experience on the Melmequer website (cookies);
  4. Provide information regarding products and promotions from Melmequer and its partners, sending newsletters;
  5. Conduct customer satisfaction surveys;
  6. Manage the relationship with the customer;

(for the purposes referred to in numbers 1 and 2, the Holder's consent is not required, in accordance with paragraph b) of paragraph 1 of article 6 of the RGPD)


In order to provide a more personalized service, the Melmequer website uses cookies to collect and store information. A cookie is a small information file, which is placed on the user's device (eg PC, mobile phone) and which saves the user's preferences regarding the use of the website, personalizing their experience, so that it is not necessary to reconfigure the website each time you visit it.

You can modify your browser settings to block or delete cookies or to notify you whenever a new cookie is stored on your computer and, in this way, you can decide whether to accept or reject it. If you choose to block or delete our cookies, you may not be able to access all of our services and may have an effect on the performance of our website on your system. You can find more information regarding the configuration of each type of browser (eg. Firefox, Chrome, Explorer, Opera) on the respective institutional websites.


Personal Data, transmitted by the holder, may require your express consent, according to the purpose for which they are intended. In these cases, consent is given freely, specifically, informed and explicitly by the holder, in each of the different means of interaction with Melmequer.

At any time, the data subject may request the withdrawal of any of the consents for the respective treatment. The withdrawal can be made by filling in the form and sending it to the email The withdrawal of consent, in relation to a certain processing of personal data, does not compromise the lawfulness of the treatment already carried out based on that consent.


Melmequer undertakes to adopt administrative, technical, physical and organizational measures that guarantee the security, integrity and privacy of the holders' personal data, appropriate to the risk of each treatment and consistent with practices established in the European Union. These measures apply to protect personal data against disclosure, misuse, unauthorized access or loss, alteration or destruction, as well as any other form of illicit treatment.

Partners and subcontractors, who have access to personal data, are obliged to adopt the organizational and technical security measures and protocols necessary to protect such data.

The holder guarantees that the personal data he provides are true and accurate and undertakes to notify any changes to them. Any damage caused to Melmequer, or to any third party, through the provision of erroneous, inaccurate or incomplete information in the registration forms, will be the sole responsibility of the person who introduced or provided it.


The provision of information or the provision of services by Melmequer may eventually imply the transmission or access to personal data by partners and subcontractors. Melmequer guarantees that it will only resort to entities that provide sufficient guarantees for the execution of appropriate technical and organizational measures, so that the treatment ensures compliance with the applicable legislation.

The data provided may also be transferred to official entities in compliance with legal obligations.

Melmequer only transfers personal data to entities located in a country outside the EU, in compliance with legal obligations or if compliance with national and community legal rules is guaranteed.

Melmequer does not sell, buy or, in any way, commercialize personal data.


On its website, Melmequer may include hyperlinks to other Internet pages or to resources managed by third parties, including its partners.

Melmequer assumes no responsibility for the content, veracity, availability and privacy practices of these Internet pages or external resources. It does not accept, nor is it responsible, directly or indirectly, for damages, losses or infringements caused, or presumably caused, or related to the use of these Internet pages or external resources.


Data protection legislation gives the holder the right to information about the purposes and treatments for which their data are intended, and also to access, rectify, delete, limit the treatment, as well as the portability of their data and , also, to oppose automated individual decisions. To exercise the rights described above, the holder must contact Melmequer's Data Protection Officer via email .


The holder may also submit a complaint to the competent national control authority.

Whenever there is no specific legal requirement, Personal Data will only be kept for the time strictly necessary to fulfill the purposes for which they are intended. The period of time during which the data is kept depends on the purpose for which the information is processed.


The holder can contact us for questions about the application of the General Data Protection Regulation by Melmequer, through the email , or by mail to:

Soltalecrim Ltd.
NIPC: 510847153
Rua Nova dos Capuchos, 2A
7960 – 453 Vila de Frades, Beja - Portugal
Phone: +351 284 085 846 (Call to national fixed network)


In order to guarantee the suitability of the document, Melmequer may change this Privacy Policy at any time, without prior notice and with immediate effect. These changes will be duly publicized on the website and, if necessary, the renewal of knowledge and consent will be requested.

This Privacy Policy was last updated on December 5, 2018.