ONLINE DISPUTE RESOLUTION

Home  /  ONLINE DISPUTE RESOLUTION


CONSUMER INFORMATION

In the event of a consumer dispute, the consumer may use the European Dispute Resolution Platform available at http://ec.europa.eu/consumers/odr or the following alternative consumer dispute resolution entities:

1. CNIACC - National Consumer Dispute Information and Arbitration Center
Rua D. Afonso Henriques, 1, 4700-030 Braga;
Phone: 253 619 107; Phone: 213 847 484; E-mail: cniacc@fd.unl.pt
E-mail: geral@cniacc.pt ; Web: https://www.cniacc.pt/pt/ ;
 

You can consult the updated list of Alternative Dispute Resolution Entities available under article 17 of Law no.