PRIVACY POLICY

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The data collected through contact request are intended solely for the use of Melmequer, ensuring the privacy and protection of data recorded by users.


GOAL

Melmequer, as the entity responsible for the processing of personal data made available to you, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, commonly referred to as the General Data Protection Regulation (GDPR) and other applicable national and community legislation, has adopted the Personal Data Privacy Protection Policy disclosed herein, which sets out how it collects, stores and treats Personal Data, ensuring its confidentiality and security.

This Personal Data Privacy Policy applies to all personal information collected, processed and stored by Melmequer through various forms and channels.

When accessing the contact form, you should be aware of this Melmequer Personal Data Privacy Policy and the Terms and Conditions for use and provision of services.


DATA PROTECTION AND PRIVACY PRINCIPLES

The processing operations performed by Melmequer comply with the fundamental principles of data protection and privacy, which guarantee the smooth running of the processes, trust with customers and partners: legality, impartiality and transparency, purpose limitation, data minimization, accuracy, limitation of conservation, integrity, confidentiality and transmission.


LAWFULNESS GROUNDS

Melmequer ensures that all personal data are processed lawfully, that is, in strict compliance with the legal grounds imposed by the GDPR. There is such a basis for lawfulness when at least one of the following situations occurs: The data subject has given his consent for one or more purposes that require it; to fulfil a legal obligation to which the controller is subject; for the defence of the data subject´s vital interests; for the exercise of functions in the public interest or public authority; for the legitimate interests of the controller.


PURPOSE OF TREATMENT

To provide a more personalized service, Melmequer´s website uses cookies to collect and store information. A cookie is a small information file that is placed on the user´s device (eg PC, mobile phone) that saves the user´s preferences regarding the use of the site, personalizing their experience so that you do not need to re-configure the website each time you visit it.

  1. Handle and respond to product requests, information and complaints;
  2. Receive spontaneous applications and recruitment processes;
  3. Improve the browsing experience on the Melmequer website (cookies);
  4. Provide information regarding products and promotions of Melmequer and its partners, sending newsletters;
  5. Conduct customer satisfaction surveys;
  6. Manage customer relationship;

(For the purposes referred to in paragraphs 1 and 2, the consent of the Holder is not required, according to Article 6 (1) (b) GDPR)


COOKIES POLICY

To provide a more personalized service, Melmequer´s website uses cookies to collect and store information. A cookie is a small informational file that is placed on the user´s device (eg PC, mobile phone) that saves the user´s preferences regarding the use of the site, personalizing their experience so that you do not need to re-configure the website each time you visit it.

You can modify your browser settings to block or delete cookies or to warn you whenever a new cookie is stored on your computer, so you can decide whether to accept or decline it. If you choose to block or delete our cookies, you may not be able to access all of our services and may affect the performance of our website on your system. You may find more information regarding the configuration of each browser type (eg. Firefox, Chrome, Explorer, Opera) on their institutional sites.


CONSENT

Personal Data, transmitted by the holder, may require your express consent, according to its intended purpose. In these cases, the consent is given freely, specifically, informed and explicit by its holder, in each of the different means of interaction with Melmequer.

At any time the data subject may request the withdrawal of any consent for the respective processing. Withdrawal can be made by filling in the appropriate form and sent to the email geral@melmequer.com. Withdrawal of consent for a particular processing of personal data does not compromise the legality of the processing already done based on such consent.


PROTECTION AND SAFETY

Melmequer undertakes to adopt administrative, technical, physical and organizational measures that guarantee the security, integrity and privacy of the personal data of the holders, appropriate to the risk of each treatment and consistent with practices established in the European Union. These measures apply to protect personal data from disclosure, misuse, unauthorized access or loss, alteration or destruction as well as any other form of unlawful processing.

Partners and subcontractors, who have access to personal data, are required to adopt the security, organizational and technical measures and protocols necessary to protect that data.

The holder warrants that the personal data he provides is true and accurate and undertakes to notify any change thereof. Any damage caused to Melmequer, or any third party, by providing erroneous, inaccurate or incomplete information on the registration forms, will be the sole responsibility of the person who entered or supplied it.


TRANSMISSION TO THIRD PARTIES

The provision of information or the provision of services by Melmquer may eventually involve the transmission or access to personal data by partners and subcontractors. Melmequer warrants that it will use only those entities that have sufficient guarantees that appropriate technical and organizational measures will be implemented so that the treatment ensures compliance with applicable law.

The data provided may also be transferred to official entities in compliance with legal obligations.

Melmequer only transfers personal data to entities located in a non-EU country, in compliance with legal obligations or if compliance with national and Community legal standards is guaranteed.

Melmequer does not sell, buy or otherwise trade personal data.


HYPERLINKS

On its website, Melmequer may include links to other websites or resources managed by third parties, including its partners.

Melmequer assumes no responsibility for the content, truthfulness, availability and privacy practices of these web pages or external resources. You do not accept or be liable, directly or indirectly, for any damage, loss or infringement caused or presumed to be caused or related to the use of such web pages or external resources.


RIGHTS OF HOLDERS

Data protection legislation gives the data subject the right to information on the purposes and processing of his data, as well as to access, rectify, delete, limit the processing and the portability of his data and data. Also oppose automated individual decisions. For the exercise of the rights described above, the holder should contact the Melmequer Data Protection Officer at geral@melmequer.com.


RETENTION PERIOD OF PERSONAL DATA

The holder may also complain about the competent national supervisory authority.

Whenever there is no specific legal requirement, Personal Data will be stored only for the time strictly necessary to fulfil its intended purpose. The length of time data is stored depends on the purpose for which the information is processed.


CONTACTS

The holder can get in touch with questions about the application of the General Data Protection Regulation by Melmequer, via email: geral@melmequer.com, or by mail to:

RUA NOVA DOS CAPUCHOS N.2A
7960-453 VILA DE FRADES
VIDIGUEIRA, PORTUGAL


CHANGES IN PRIVACY POLICY

In order to ensure the adequacy of the document, Melmequer may change this Privacy Policy at any time, without prior notice and with immediate effect. These changes will be properly publicized on the site and if necessary, renewal of knowledge and consent will be required.

This Privacy Policy was updated on 5 December 2018.